ARSHEZEE

Return & Replacement Policy

At ARSHEZEE, we want our customers to receive their orders in the correct and original condition. If you receive an incorrect, faulty, broken, or damaged product, you may be eligible for a replacement.

Replacement Eligibility

  • Incorrect, faulty, broken, or damaged products are eligible for replacement.
  • Replacement complaints must be reported within 30 days of delivery.
  • Replacement requests made within 7 days of delivery will be processed free of charge.
  • After 7 days, replacement charges may apply.
  • Customers may be asked to provide a clear video showing the issue with the product.
  • The product should be kept in its original packaging with the original box and accessories where applicable.
  • Replacement is not available for change-of-mind requests.

Replacement Process

Customers should contact ARSHEZEE customer support as soon as possible after receiving an incorrect, faulty, broken, or damaged product. Our support team will review the issue and guide the customer through the replacement process.

Refund Policy

ARSHEZEE does not offer refunds. Eligible cases will be handled through the replacement process according to this policy.